Privacy Policy

Last updated: July 24, 2026

This Privacy Policy describes how Cook For Friends ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website at https://cookforfriends.ca (the "Site"), place an order, or otherwise communicate with us (collectively, the "Services").

By using our Services, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational needs. When we do, we will update the "Last updated" date at the top of this page.

Personal Information We Collect

The personal information we collect depends on how you interact with our Services.

Information You Provide

When you place an order or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Delivery address (if applicable)
  • Order details
  • Payment confirmation
  • Any information you choose to provide when contacting us for customer support

Providing certain information is necessary for us to process your order. If you choose not to provide this information, we may be unable to fulfill your purchase.

Information Collected Automatically

When you visit our Site, we may automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of your visit
  • Information about your interaction with the Site

This information is collected through cookies and similar technologies used by Shopify to operate and secure the store.

Information Received from Third Parties

We may receive information from trusted service providers that help us operate our business, including:

  • Shopify
  • Payment processors such as Stripe

These providers process information necessary to complete purchases and provide our Services.

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Arrange local delivery or pickup
  • Process payments
  • Send order confirmations and updates
  • Respond to customer inquiries
  • Provide customer support
  • Improve our website and services
  • Send promotional emails or newsletters if you have chosen to receive them
  • Detect fraud and protect the security of our business

Cookies

Our website uses cookies to operate properly and improve your shopping experience.

Cookies help us:

  • Remember your preferences
  • Maintain your shopping cart
  • Improve website performance
  • Understand how visitors use our website

Most browsers allow you to disable cookies. Please note that doing so may affect certain features of the Site.

For more information about Shopify's cookies, visit:

https://www.shopify.com/legal/cookies

Sharing Your Information

We only share your personal information when necessary to operate our business.

This may include:

  • Shopify
  • Stripe and other payment providers
  • Delivery providers when fulfilling local deliveries
  • Service providers who help us operate our website

We may also disclose information if required by law or to protect our legal rights.

We do not sell your personal information or share it for targeted advertising.

Payment Information

Payments made through our website are securely processed by our payment providers.

Depending on your selected payment method, we accept:

  • Stripe
  • E-Transfer
  • Cash (for eligible pickup or delivery orders)

Cook For Friends does not store your complete credit card information.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of transmitting information over the internet or storing electronic information is completely secure.

Data Retention

We retain personal information only as long as necessary to:

  • Complete your orders
  • Provide customer support
  • Meet legal and tax obligations
  • Resolve disputes
  • Enforce our agreements

Children's Privacy

Our Services are intended for adults and the general public.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Your Privacy Rights

Depending on where you live, including under applicable Canadian and Quebec privacy laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information where permitted by law
  • Withdraw consent where applicable
  • Ask questions about how your information is handled

We may request information to verify your identity before processing certain requests.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, you can contact us:

Cook For Friends

Email: info@cookforfriends.ca

Instagram: @cookforfriendsmtl

Phone / WhatsApp: +14185180762